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Inspiring
October 14, 2020
Answered

Indesign not recognized by W10

  • October 14, 2020
  • 4 replies
  • 3604 views

The .indd files don't get recognized by W10. There's no icon attached to the .indd files and when I try to open it I'm forced to select manually what application to open it with. Even when I select always to open it with Indesign I have to repeat the process every single time.

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Correct answer Ashutosh_Mishra

Hi there,

 

Sorry to hear about this. As mentioned in earlier responses, this looks like a file association issue. You may follow the instructions on this help article to fix it. If it doesn't help, you may try reinstalling the app using the Creative Cloud Cleaner Tool.
You may also try creating a new user account on your machine and see how InDesign works there.

Let us know how it goes. Looking forward to your response.

 

Regards,

Ashutosh

4 replies

BobLevine
Community Expert
Community Expert
October 15, 2020

I'm not going to read this whole thread, but typically this can be fixed by uninstalling and  reinstalling InDesign

Participant
February 22, 2021

I´ve alreday tried this both with indesign and adobe reader -nothing works yet...

BobLevine
Community Expert
Community Expert
February 22, 2021

Start a new discussion with full details on whatever problem it is you're having. I'm going to lock this thread since it's been answered and it will serve you far better to begin fresh.

Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
October 15, 2020

Hi there,

 

Sorry to hear about this. As mentioned in earlier responses, this looks like a file association issue. You may follow the instructions on this help article to fix it. If it doesn't help, you may try reinstalling the app using the Creative Cloud Cleaner Tool.
You may also try creating a new user account on your machine and see how InDesign works there.

Let us know how it goes. Looking forward to your response.

 

Regards,

Ashutosh

Legend
October 15, 2020

If you don't have access to the registry, maybe you've been blocked from updating file associations.

perrybrusAuthor
Inspiring
October 15, 2020

Just checked my secondary machine without access restrictions and it's the exact same deal there. It happened after last ID version upgrade.

Community Expert
October 15, 2020

It's just a file association problem. You just need to assign the filetype to the program. 

 

Mike Witherell
Community Expert
Community Expert
October 14, 2020

What version of ID?

Have you run any Windows 10 cleanup utilities?

Have you considered manually editing the Windows Registry?

Mike Witherell
perrybrusAuthor
Inspiring
October 14, 2020

ID 15.1.2

No

No, I never touch the OS registery and I don't have acsess to it either.

 

Randy Hagan
Community Expert
Community Expert
October 15, 2020

You don't have to touch the registry. You just need to find an InDesign file in Windows 10 File Explorer.

 

Just single-click to select a .indd file, then right-click to open the context-sensitive menu and select the Open with... menu command. This opens a dialog box which lets you select the application you want to open the file with, as shown below:

 

 

Click on the More apps link to see likely suspects, or choose another app at he bottom of the list and navigate your way to InDesign.exe. Once you choose InDesign 2020, select the Always use this app to open .indd files check box, and click the OK button. Your unknown file icons should turn into purple ID box icons and InDesign 2020 should open your .indd files forevermore ... or until you change the app.

 

Don't forget to set these Open with... preferences for your templates (.indt), book (.indb) and library (.indl) files too. Then you'll be opening all your InDesign files with Adobe InDesign CC 2020.

 

Hope this helps,

 

Randy