InDesign Not Recognizing Calibri After Windows Update

It's quite frustrating that there is no solution to this seemingly simple problem. Unfortunately, the brand of one of our company's main client is based on a system font (Calibri), so this is about as inconvenient for us as having to re-set the car infotainment system before starting everytime because it forgets all main settings by turning off the ignition. I don't know if this is a problem on Microsoft's or Adobe's side, but something went wrong, and the lack of a solution is frustrating.

I've tried everything above, below and beyond, without success. I haven't tried it on a Mac yet, it's worth a try tonight, I'll write if the end result is different.

We’re dealing with this same issue on a company-wide level, and Calibri is a standard font in almost all of our document templates. 

I just discovered that I have the same problem with Calibri, and I’m using InDesign 2025 - this might be an important detail since some people have mentioned that the problem is limited to InDesign 2026 and can be solved with an downgrade of files.

And one more detail: The problem appeared after the installation of a small security update (KB5077181, 26100.7840) on February 13th and before the installation of Windows 11, version 25H2. So the problem seems to be the security update, not version 25H2.

Hi everyone,

Thank you again for your patience and for sharing all the details so far. I’m currently checking this internally with the product team. We’re trying to determine whether multiple versions or different outline formats of Calibri might be installed after the recent Windows updates, which could be causing the conflict in InDesign.

If possible, please check whether more than one Calibri variant is installed on your system, such as different OTF or TTF versions, and let us know what you find. Also, could you confirm whether the issue started right after a specific Windows update? If feasible, please try temporarily rolling back that update and check whether the behavior changes.

Your observations will help us narrow this down further.

Looking forward to your update.

Abhishek

For Windows 11, I downloaded the Calibri fonts from Adobe and saved them to the Windows font app (Type in “Font” into the search bar and drag the fonts over where shown), and shut off my computer overnight. This morning, the replace all option worked to replace the Calibri OTF fonts with normal Calibri fonts which had not worked prior to me adding the font. The only issue now is that I have to manually bold text in headings and defined terms.  This is a good patch I think but let me know if it works for others.  It could be a plot to stop such a woke font :)

I am having the same issue and wasted almost 2 hours of billable time with two separate Adobe customer service reps who could not figure this out. Is it definitely tied to a Windows update and not an InDesign update?  I have never used Calibri (OTF) fonts, and I can still go through and replace those fonts with the original Calibri fonts but have to reformat for bold, etc. So tired of updates costing me money…..

Question: Are any of the users involved here working on Mac? I wonder if there’s a mix of the Windows system font and perhaps a Mac user who may have added the Calibri font through Adobe Fonts.

Is that a possibility?

The problem is InDesign.
I opened the same document in version 21.2 and version 20.5.2. In the latter, Calibri fonts are fine. It's probably the same with Times New Roman (I haven't checked).
So I'm waiting for a new version of InDesign (and another shakeup after the one last month when there was no Undo history and when text became invisible until you moved the screen).
InDesign is a good tool, but lately we've been getting very unfinished versions. Where are the months of testing new features...

My Calibri fonts do not show up with the (OTF) as part of the file name (nor do I remember ever have the OTF in the file name). Can you confirm that version of Calibri was not installed from a third-party site?