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defaultpqmw2khq9jua
Participant
March 23, 2024
Question

InDesign not showing links with Sonoma OS

  • March 23, 2024
  • 3 replies
  • 379 views

Need some help with InDesign issues... See screen capture. Links show they are good ( green - No errors) and selected image does not display broken icon... As you can see images are not showing. I cannot package or burn pdf because the links are broken... I have to do each link to relink. Path is not recognized. This doc has 1200 links. I have 4 others about the same and another with 16500... This is a huge problem

 

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    3 replies

    Conrad_C
    Community Expert
    Conrad_CCommunity Expert
    Community Expert
    March 23, 2024
    quote

    I have to do each link to relink. Path is not recognized.

    By @defaultpqmw2khq9jua

     

    If the consistent error is the path is not recognized, then that is what to focus on: Things that might cause a path to not be recognized or accessible. For example:

    • What type of storage are the linked images stored on? Inside the Mac? On direct attached storage (DAS) such as a USB external hard drive? Network attached storage (NAS)? Cloud synced folder (Dropbox, OneDrive, iCloud Drive…)? Something else? 
    • If the originals are on a cloud synced folder, is the service set to keep originals only in the cloud, or also on the computer? (For example, if the files are on iCloud Drive, is the Optimize Mac Storage option enabled or disabled?) 
    • Are there any reserved characters (such as the characters / or \ or : ) in any volume name, folder name, or file name in the path? 
    • Does InDesign have macOS permission to access the folder where the images are stored? (System Settings / Privacy & Security / Files and Folders) 
    • Does InDesign have macOS permission for Full Disk Access? (System Settings / Privacy & Security / Full Disk Access) 
    D
    defaultpqmw2khq9juaAuthor
    Participant
    March 23, 2024

    Thank you for the input... Checked on everything permission are there.  Showing now as I step through the doc. Damaged files... I'm opening and resaving, not seeing anything wrong... very strange

    jmlevy
    Community Expert
    jmlevyCommunity Expert
    Community Expert
    March 23, 2024

    Wiuld it be possible that display performances are set up to “fast display”? (View menu)

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    defaultpqmw2khq9juaAuthor
    Participant
    March 23, 2024

    No sir, It's set to High Quality Display... It has something to do with links not communicating with the source... The source is available but its being not read correctly

     

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    defaultpqmw2khq9juaAuthor
    Participant
    March 23, 2024

    OS is Sanoma 14.4 and InDesign 2024

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