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Participant
April 7, 2023
Question

Indesign not starting as user

  • April 7, 2023
  • 1 reply
  • 202 views

MacOS 11.7.5.

Indesign just offer me a huge error log when trying to start.

Couldn't update, Creative Cloud was stuck at 0% of an upgrade.

Removed with Adobe Cleaner tool, reinstalled and facked up again.

Removed with Adobe Cleaner tool another time, log with admin account and installed correctly.


I can now open Photoshop, Reader DC Pro, Illustrator...but not Indesign.

Uninstall and reinstall (as admin), Indesign open correctly in admin account.

Switch to normal user account and...the same error again.

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1 reply

Rishabh_Tiwari
Legend
April 7, 2023

Hi @santalisl60163624 ,

 

We're so sorry to hear about the trouble. Please try the suggestions shared here and let us know if this helps or if you need further assistance.

 

Thanks

Rishabh