InDesign not working, zero workspace options

Question

I have a brand new MacBook running MacOS Tahoe 26.5.1

When I try to open an InDesign files it opens the weird Adobe home screen with InDesign files as thumbnails instead. I have never seen this home screen because what is the point in it.

So I have to open any InDesign files via the home screen: Open > choose file on Desktop.

But InDesign literally doesn't work. There are no options, no toolbars or control panel etc.

Zero keyboard shortcuts. Even zooming in on a doc doesn't work.

All workspaces have disappeared. There are no options for workspaces, e.g. Essentials, Printing & Proofing, Advanced etc.

I have tried reinstalling InDesign twice, deleting caches, Reset all preferences to factory defaults etc etc zero fix.

Alex34217534180b · Accepted Answer

Resolved by Adobe engineer. Something to do with Mac OS full disk access.🤷

leo.r · Answer

First, to disable the home screen, uncheck this preference (provided you can access Preferences at all):

Since you already tried general troubleshooting steps, try to create a new admin user account in System Settings > Users & Groups and work from there. Will it make a difference?

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