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Woodlandium
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November 8, 2023
Answered

Indesign Online Publishing missing item uploads

  • November 8, 2023
  • 1 reply
  • 242 views

Hi All

As of yesterday 07/11/23 it seems Online Publishing in Indesign has an upload issue.

The full document does not upload fully, either the background image is missing, or a box, or text, or an icons are not fully uploaded.

I have used this system for over 18 months without an single issue, but now this could not have come at a worse time as I have to present a fully manual structure tomorrow.

I see this has happened before and was an issue with the Adobe server.

Any thoughts?

thanks

Stuart

    This topic has been closed for replies.
    Correct answer Nayan_Kankariya

    Hi @Woodlandium,

     

    Thanks for writing to us. We apologize for the inconvinience caused with the published documents assets not rendering in the browser. We had resolved the issue yesterday, please let us know if the issue still exists with your document.

     

    Have a pleasant day!

     

    Regards,

    Nayan

    InDesign team

    1 reply

    Nayan_Kankariya
    Community Manager
    Nayan_KankariyaCommunity ManagerCorrect answer
    Community Manager
    November 9, 2023

    Hi @Woodlandium,

     

    Thanks for writing to us. We apologize for the inconvinience caused with the published documents assets not rendering in the browser. We had resolved the issue yesterday, please let us know if the issue still exists with your document.

     

    Have a pleasant day!

     

    Regards,

    Nayan

    InDesign team

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