InDesign only shows the start window, but not the program

Forum|Forum|7 years ago
November 1, 2018
4 replies
547 views

Hey!

I have downloaded InDesign on my Lenovo Yoga 330 . After installing the program, I wanted to open it, but only the start window opened and nothing happened, except that the start window closed again and I looked on my desktop again. I downloaded InDesign again, no success. Try it with InDesign 2017, the same game.

I'm not really experienced in EDV, so I could use some help.

This topic has been closed for replies.

Srishti_Bali

Legend

Hi Lorenz,

I would like to know if the steps suggested above worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

L

Laubender

Community Expert

Hi Lorenz,

inspect your Task Manager if InDesign is running as process in the background (category: "Hintergrundprozesse").

If yes, terminate the task. Then try again.

Here an example where InDesign is clearly running as "normal" task under Apps and not as background process:

FWIW: In one case I had problems with PhotoShop starting up. A look to the Task Manager revealed, that it was running as background process only. I killed the task then and were able to proceed as intended, launching PhotoShop without problem.

Regards,
Uwe