InDesign Password Protection Bug

Forum|Forum|2 years ago
April 24, 2024
3 replies
911 views

Password protected Indesign online documents do not allow buttons and animations to work. Without a password the document works without an issue. Anyone else had this issue?

Bug

R

Roger248956415282

Participant

I am having issues with the new password protection feature also. I have published some large docs (20+ pages in hi res with lots of images) and they load very slowly and erracticly when people view them. Some image do not show up either.

When I publish the excat same docs but without teh new password protection feature, they load quickly and all images are present. Adobe have not been able to identify the issue their side or off a solution yet.

W

WoodlandiumAuthor

Participating Frequently

they should just remove the feature until it works correctly, anything with interactions and the page doesn't load or work correctly.

Rishabh_Tiwari

Legend

Hi,

Sorry to hear about the trouble. Can you share the version of InDesign & OS, along with a link of the file for testing? We'll try our best to assist you.

Thanks

Rishabh