InDesign PDF X4 Export - Missing Glyphs (own font)

Forum|Forum|1 year ago
April 14, 2025
12 replies
780 views

I have created a document in InDesign with paragraph styles. One paragraph format is for the listings. For the bullet points, I have created a separate font so that a tick symbol is used as a bullet point. I use Open Sans for the font behind it.
If I now want to export the document as PDF X4 for the usual online printers, I get the error message “Text in this document contains one or more missing glyphs. ...”. The missing glyphs are the bullet points, which are created using a custom font.
Unfortunately, I am not making any progress and do not know how to solve the problem. Does anyone know a solution so that I can export the PDF without an error message and use my own bullet points?

I am using InDesign 2024 (20.0.1 x64)

When I export the document as PDF X3, the error message does not appear.

Thanks and regards

C

chrissmith221

Participant

The issue is your custom font’s tick symbol isn’t embedding correctly in PDF/X-4. You can fix this by converting the bullet symbols to outlines (Type > Create Outlines) before exporting. That should clear the error.

V

verena_8089Author

Participating Frequently

The problem is that when I convert the font, including the bullet points, into paths, my bullet point disappears.

Robert at ID-Tasker

Legend

The problem is that when I convert the font, including the bullet points, into paths, my bullet point disappears.

By @verena_8089

Yes, because it's not a proper way of doing things.

What platform and OS version?

Can you downgrade InDesign to v 19.5?

https://community.adobe.com/t5/indesign-discussions/indesign-2025-is-not-exporting-to-pdf/m-p/15266428#M620617

Willi Adelberger

Community Expert

Does the font allow embedding?

V

verena_8089Author

Participating Frequently

I tried to find this information with FontForge, but could not find any information. The font was created by a former colleague, probably with an svg to ttf converter.
Do you have any tips on how I could find out whether the font can be embedded?

jane-e

Community Expert

@verena_8089

I've moved your post from Using the Community to the InDesign forum

Jane

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.