InDesign Problems; Need Help

Forum|Forum|5 years ago
September 30, 2020
4 replies
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I am using a 1 year old iMac with MacOS 10.15.7.

1. Indesign won't quit; you can select quit in menu but nothing hppes. I have to force quit to restart computer.

2. InDesign doesn't delete .idlk files when I close the file. In fact, with file closed, is I delete a residue .idlk file, it reappears.

3. When reopening after a forced quit, InDesign opens 10-12 "old", previously closed files.

I have:

1. Deleted preferences.

2. Uninstalled and reinstalled InDesign.

3. Deleted InDesign recovery files in InDesign cache.

Open to suggestions.

Bill Hinger

This topic has been closed for replies.

Correct answer Barb Binder

Hi Bill:

I deleted only the recovery files, I didn't delete the entire cache.

Then I would move on to rebuilding the cache/preferences. It you are nervous about it, you can move the files/folders to the desktop, or rename them, in lieu of deleting them. Be sure to read the entire post before starting.

~Barb

Barb Binder

Community Expert

Great news, Bill!

~Barb

~Barb at Rocky Mountain Training

Barb Binder

Correct answer

Community Expert

Hi Bill:

I deleted only the recovery files, I didn't delete the entire cache.

Then I would move on to rebuilding the cache/preferences. It you are nervous about it, you can move the files/folders to the desktop, or rename them, in lieu of deleting them. Be sure to read the entire post before starting.

~Barb

~Barb at Rocky Mountain Training