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Participant
September 26, 2025
質問

InDesign Publish Online link shows on my Personal but not my Business account

  • September 26, 2025
  • 返信数 1.
  • 167 ビュー

My account was switched from a student (personal account) to a business account when I graduated. However, even though it uses the same email for both accounts I can no longer update my Publish Online link for my portfolio. Its important for me to be able to use the same link because we have QR codes printed already that we can't change. 

Is this possible to be able to update the old link without reactivating my personal account?

返信数 1

Abhishek Rao
Community Manager
Community Manager
September 26, 2025

Hi @Shannon_ESA,

 

Thanks for sharing the details. I'm checking this with the product team to confirm how Publish Online links behave when an account type is changed. I'll update you here as soon as I hear back from them.

 

Looking forward to keeping you posted.

Abhishek

Shannon_ESA作成者
Participant
September 26, 2025

Thank you! Look forward to hearing more.

Shannon_ESA作成者
Participant
September 29, 2025

@Abhishek Rao Do you have an update on how Publish Online links behave when an account type is changed?