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Participant
February 7, 2025
Question

Indesign Publish Online Missing Texts Box and Logo

  • February 7, 2025
  • 1 reply
  • 152 views

I'm having an issue when I publish my file online, on the last page there are missing text boxes and logos. It is a part of a master page, but all other master pages are loading fine!!! When i export into regular PDF the missing items are there, so I'm not sure what's wrong!

1 reply

Abhishek Rao
Community Manager
Community Manager
February 7, 2025

Hi @Emma351809854xix,

 

Would you mind confirming the version of the InDesign and OS? Is it happening with multiple files or with just one file? Try testing different browsers and see if it makes any different. Could you please share a screen recording demonstrating the workflow and the affected file with its respective Publish online file? If confidential, please share it via DM on the Community. I will check it and update.Will wait to hear from you.

 

^
Abhishek

Participant
February 7, 2025

It is happening with multiple files. Indesign version is v20.1. I'll send you a DM 

Abhishek Rao
Community Manager
Community Manager
March 7, 2025

Hi @Emma351809854xix,  

 

I have sent you a DM with an update! Since this is happening with multiple files, could you test it in the latest InDesign version and let me know if the issue persists? Also, double-check if the missing text boxes and logos are set to 'Non-Printing' in Attributes or if they are on a hidden layer. Let me know how it goes!  

 

^

Abhishek