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D-B17442210
Participating Frequently
May 20, 2020
Answered

Indesign "Publish Online" Not Working

  • May 20, 2020
  • 13 replies
  • 9877 views

I'm getting an error when trying to publish a document.

Is this a known error on Adobe's side that is being worked on? Could be related to a recent update as it has worked fine before updating.

    This topic has been closed for replies.
    Correct answer Ashutosh_Mishra

    Thank you, the links are working again.  Are you aware of issues with missing fonts?  Can you provide some guidance there or should I address that matter in another conversation elsewhere?  Please advise.  Thank you


    Hi there,

     

    We regret the inconvenience. All Adobe services including fonts are up and running again. There should be no issues using online services.
    You may always change status of the services on https://adobe.ly/2xSSmlE

    Thanks for your patience.

     

    Regards,

    Ashutosh

    13 replies

    Show previous replies
    H
    helenekimtuyet
    Participant
    May 27, 2020

    Publish online links are suddenly not working as of 2020.05.27.  I have version 15.0.3 which was updated on 2020.05.20...all was fine until this morning.  Links not working, fonts missing...please provide a solution.  Thank you.

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    May 27, 2020

    I checked the Status link provided earlier:

     

    https://adobe.ly/2xSSmlE

     

    There was a problem earlier today which was fixed. I test one of my files and it worked fine as of 3:00 pm Pacific time.

     

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      May 21, 2020

      As of 5 pm Pacific time on Wednesday, 20 May, the Adobe status link that Ashutosh provided shows that the AWS issues are fixed. You should try Publish Online now to see if that fixed your problem.

        D
        D-B17442210Author
        Participating Frequently
        May 22, 2020

        All good now, thanks!

        F
        Filippo011
        Participant
        May 27, 2020

        Ashutosh_Mishra
        Ashutosh_Mishra
        Inspiring
        May 20, 2020

        Hi there,

         

        Sorry to hear about your experience. We’re currently seeing issues with some of our services that run on AWS. Our teams are working urgently to get back online as soon as possible. Stay tuned here for updates: adobe.ly/2xSSmlE

         

        Regards,

        Ashutosh

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