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Fire2325
Fire2325
Participating Frequently
November 6, 2025
Question

InDesign Publish Online - Nothing happens

  • November 6, 2025
  • 2 replies
  • 216 views

After updating to 21.0 I seem to not be able to upload a large catalog file that previously I was able to.

 

I have done all of the following:

  • Completely logged out of Creative Cloud
  • Logged off of InDesign
  • Rebooted my computer (3 times)
  • Tried uploading much smaller documents (they uploaded)

 

The file I'm trying to upload is 69.6 MB and approximately 157 pages long.

When I try to upload a file, I use the process for uploading, choose all of my preferences and when I hit "Publish", nothing happens. No upload window. Nothing.

Computer:

  • Mac Studio (running parallels)
  • OS Sequoia 15.6.1
  • Windows (parallels) 11

    2 replies

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    November 11, 2025

    Hi @Fire2325 and @jctremblay,

     

    Thank you both for the detailed investigation and for sharing your findings. I really appreciate the time you took to narrow this down. I'm checking this behavior with the product team, and I'll update here as soon as I have more information.

     

    Thanks again for your patience and collaboration on this.

    Abhishek

    S
    sanserifs
    Participating Frequently
    November 11, 2025

    Same thing is happening in Indesign 21.0 for me for a few days. 14in Macbook Pro with an m4 chip, running Sequoia 15.1. 

      A
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      November 6, 2025

      Hello @gonink,

      I'm sorry to hear about your experience. Could you share links to a sample file and attachments you're having trouble with after uploading them to a file-sharing service along with a small screen recording of your workflow and the problem, so we can better assist you?

      Looking forward to hearing from you.
      Anubhav

      Fire2325
      Fire2325Author
      Participating Frequently
      November 6, 2025

      Here is a link to a DropBox folder with a screencast and the .indd file I'm trying to upload. As you can see in the screencast, nothing happens when I click publish.

      Marketing does not make the sale, we open the conversation
      Fire2325
      Fire2325Author
      Participating Frequently
      November 6, 2025

      https://www.dropbox.com/scl/fo/ivv9uc2yf0ivy49l95bwy/AF7-ROHGpNL2J1ftsPcZUCA?rlkey=onkr7583l2fog3kth6jt3ro60&st=nijjzt6h&dl=0

      Marketing does not make the sale, we open the conversation
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