Skip to main content
ExcessEra
Participant
November 23, 2017
Question

InDesign qui at Start up

  • November 23, 2017
  • 1 reply
  • 318 views
Please download the attached file to view this post
    This topic has been closed for replies.

    1 reply

    SanyamTalwar
    Participating Frequently
    November 23, 2017

    Please follow the instructions as mentioned below -

    •             Please provide the log files from your machine. You can get them using log collector tool - https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

    •             Please run the Adobe CC Cleaner Tool to remove InDesign CC2018. You can get Adobe CC Cleaner Tool - https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    •             Install InDesign CC2018 from Creative cloud

    •             If the issue is not resolved, Please provide the log files from your machine. You can get them using log collector tool - https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

    •             Please send all the files to me