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Attroll
Inspiring
December 31, 2021
Question

InDesign running slow after Windows 11 upgrade

  • December 31, 2021
  • 4 replies
  • 3415 views

I upgraded to Windows 11 about four days ago.
Since the upgraded my InDesign is very slushes opening. When I say sluggish, I mean slow.
Once it is open and I open a document, that is also just as sluggish.
If I close the document, it is also sluggish, even if I have not done any edits to it.
When I closeout the InDesign program, even that takes a long time to close.
I know this is not right.
I cleared my upgrade caches and everything else once it was complete.
I have made sure that my drivers and bios are all up to date.
I have no issues with any other programs on my computer it only seems to be with InDesign.
Has anyone else experiences this or have any suggestions on how to bring this back to normal speed?

Rick

This topic has been closed for replies.

4 replies

Participant
June 7, 2024

I have had horrible Indesign performance per the same for MONTHS.  I have had Adobe techs work on my system.  I have had to delete Indesign and reload it about 50 times.  The cleaning tool works for awhile and then the problem repeats with a vengence.  ITS BEEN PAINFUL. 

Community Expert
June 7, 2024

What OS?
What Version of InDesign?

Have you tried starting your computer in Safe Mode - and only load InDesign?
Does the problem persist?

If it doesn't, then it's likely another app is hindering InDesign.
Could be antivirus - could be firewall- could be another application.

 

I have WebRoot and it's painful with InDesign as it can sometimes cause shortcuts not to work. It's a WebRoot issue.

Another person said they got Confetti on the screen everytime they tried to Copy an item.

Turns out it was a 3rd Party App running in the background with an Easter Egg using Copy keyboard shortcut caused this effect.

 

 

Anubhav M
Community Manager
Community Manager
July 3, 2024

Hello @lisaa56400218,

We understand that encountering technical issues can be frustrating. I hope Eugene's suggestions helped resolve the problem. If not, would you mind trying the suggestions shared in this community post (https://adobe.ly/3W8ZMtK) and letting us know if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav

SOBIETAKI
Participant
January 26, 2022

I have the same problem. InDesign CS5 and CS6 got very slow when I installed WINDOWS 11. It's very tiresome. Can't work normally. This is what you do when I work in InDesign for a long time.

BobLevine
Community Expert
Community Expert
January 31, 2022

CS5 and CS6 are not even supported under Windows 10. You're on your own, I'm afraid.

BobLevine
Community Expert
Community Expert
December 31, 2021

What version of InDesign? How much RAM does that machine have? Have you tried a new user account on that machine?

Attroll
AttrollAuthor
Inspiring
January 1, 2022

BobLevine

I am using InDesign Version 17.0.1.
I have RAM 32GB.
All other Adobe products open and close as normal, I see no sluggish opening, closing, or saving issues.
InDesign seems to be the only one that is giving me this problem.
No, I have not tried a new user account on my laptop yet.
Do you really think that might fix the problem?

BobLevine
Community Expert
Community Expert
January 1, 2022
Fix it? No...but if it's fine there, it will indicate an issue with the user account.

BTW, is Win 11 fully updated? Have you checked all of the drivers? Is it AMD or Intel?

I'm running Win 11 on desktop and laptop with no discernable lag.
Eugenio.NYC
Participating Frequently
December 31, 2021

Hi, sorry about that

Maybe if you do the following:

Change to Preview on CPU from the view menu

Reset preferences 

https://helpx.adobe.com/indesign/using/setting-preferences.html

 

Another Option is to reinstal: You may try the Creative Cloud Cleaner Tool
https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

To remove the existing app installation & reinstall once done.

BobLevine
Community Expert
Community Expert
December 31, 2021

That is a Mac only preference!