Indesign runs as admin but doesn't work from user session?

Question

Hi;
Hello there; I can open the program through Creative Cloud Desktop, but when I run it from the start menu of my computer, the program gives the following error. The program works only when I log in as admin. I deleted the profile files in the Appdata folder under Users (InDesign_Cache =% USERPROFILE% \ AppData \ Local \ Adobe \ InDesign \ InDesign_Preferences =% USERPROFILE% \ AppData \ Roaming \ Adobe \ InDesign) The program does not work although I give admin privileges to all folders related to files and indesign.
Does anyone have an opinion?
Thanks.
Error Logs : https://pastebin.com/p8M1f2QJ

Srishti_Bali · Accepted Answer

Hi there,

Sorry to hear about this trouble. Look like you are working on a Windows machine. I would request if you could try these steps and share your observations with us.

Open Windows Event Viewer logs from C:\WINDOWS\system32\config\folder.
Check the logs for a faulty module path for InDesign
%programfiles%\Adobe\Adobe InDesign[version] \PMRuntime.dll.
Run the app as administrator.
Right-click InDesign in the Start menu and select Run as Administrator.

Looking forward to your response!

Regards,

Srishti

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