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martinhm
martinhm
Participant
August 19, 2020
Answered

InDesign Save Error

  • August 19, 2020
  • 3 replies
  • 704 views

Hi,

I have a Adobe error, which keeps repeating and comming back from time to time.

Its when i open a InDesign document and want to save it, i get this error.

" InDesign is unable to save this file. We tried, but it appears to be damaged"

I tried all sorts of fixes, reinstall Adobe Suite 2020, new laptop etc but the error remain.

Do anyone know why this error occours and how to fix it?

Thx

This topic has been closed for replies.
Correct answer Willi Adelberger

Did you try to Export or Save As IDML?

If that is possible, save as IDML, open that and save as INDD at the same place as new INDD.

If not, create a new INDD file with the same base line raster settings, no styles (no swatches, no character, pararaph, table, cell or object styles), only a layer with a different name as in the old document (you can later delete it), set in the layer panel menu paste remembers layers, same page size and bleed and spne settings (duble sided, left or right spine). Then got to Layout and go to the command to move all pages from the old to the new document.

3 replies

Diane Burns
Diane Burns
Inspiring
August 21, 2020

Just by way of routing troubleshooting, have you tried resetting your preferences? https://helpx.adobe.com/indesign/using/setting-preferences.html

    Ashutosh_Mishra
    Ashutosh_Mishra
    Inspiring
    August 21, 2020

    Hi Martin,

     

    Sorry to hear about your experience. Willi is absolutely correct in his response.

    You may also check out this help article to troubleshoot the corrupt document. Hope it helps.

     

    Regards,

    Ashutosh

      Willi Adelberger
      Community Expert
      Willi AdelbergerCommunity ExpertCorrect answer
      Community Expert
      August 19, 2020

      Did you try to Export or Save As IDML?

      If that is possible, save as IDML, open that and save as INDD at the same place as new INDD.

      If not, create a new INDD file with the same base line raster settings, no styles (no swatches, no character, pararaph, table, cell or object styles), only a layer with a different name as in the old document (you can later delete it), set in the layer panel menu paste remembers layers, same page size and bleed and spne settings (duble sided, left or right spine). Then got to Layout and go to the command to move all pages from the old to the new document.

      hammer0909
      Community Expert
      hammer0909Community Expert
      Community Expert
      August 21, 2020

      These are good suggestions. To me it sounds like a permissions issue so I'd definitely try saving to your desktop to avoid any server or other permission problems.

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