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Participant
August 29, 2024
Question

Indesign se ferme lors d'un click droit sur un objet sélectionné

  • August 29, 2024
  • 3 replies
  • 341 views

Indesign se ferme lors d'un click droit sur un objet sélectionné.

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3 replies

Robert at ID-Tasker
Legend
August 29, 2024

@Mullerdd 

 

If resetting preferences won't help - then it's most likely that your document is corrupted - if you can still open it - do IDMLing - export as IDML, open this IDML file, save with a new name - do not overwrite your original INDD file.

 

Then, do "Save As" with a new name at the end of the day - then next day, work on this new copy.

 

"Save" alone adds all Undo History to your file - which after a while will make it big and prone to corruption.

"Save As" do some housekeeping - gets rid of all Undo History, re-organises your file and makes it lighter.

 

MullerddAuthor
Participant
August 30, 2024
Hi Robert,

I tested all the solutions you sent me. It is still not working. Even with a brand new file. As soon as I do a right click on a selected object or in a panel, indesign just shuts down and opens the error report window.
Any other idea ?

Thank you
André




[andre-2021.gif]
Robert at ID-Tasker
Legend
August 30, 2024

What platform, OS and InDesign versions? 

 

What kind of an object you are creating and clicking on? 

 

If a TextFrame - I would suspect duplicated / corrupted fonts in the system. 

 

If linked object - corrupted linked file. 

 

If anything else - no idea... 

 

You could go for a nuclear option - CC Cleaner... 

 

Bill Silbert
Community Expert
Community Expert
August 29, 2024

Try resetting your InDesign preferences. This will restore the program to its defaults which, hopefully, will fix the issue.

To reset preferences:

For Macintosh Users: The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

kglad
Community Expert
Community Expert
August 29, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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