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girish_jangame
Participating Frequently
June 16, 2026
Answered

InDesign Server FRL-Online Activation — Clarification on Provided IP Range

  • June 16, 2026
  • 1 reply
  • 42 views

Hello Adobe Support,

 

We are setting up Adobe InDesign Server on an AWS EC2 instance using our FRL-Online license. We selected IP-address-based activation during license setup, and Adobe shared a range of IP addresses with us.

 

Before configuring our AWS networking, we need clarification on how this IP range is used. We are torn between two interpretations:

 

Approach 1 — Outbound (our IPs):
The provided IPs belong to our infrastructure, and Adobe expects the activation request to come from one of them. We must assign one of these IPs to our EC2 (e.g., as an Elastic IP) so Adobe sees activation traffic originating from an approved IP.

 

Approach 2 — Inbound (Adobe's IPs):
The provided IPs belong to Adobe's licensing servers, and Adobe will initiate the activation request to our EC2. We should allow inbound traffic from these IPs and ensure our EC2 is reachable.

 

Could you confirm:

 

1. Which approach is correct for FRL-Online activation?
2. Does our EC2 need a public IP / Elastic IP attached directly, or can outbound traffic egress through a NAT Gateway?
3. Is the activation request outbound from our EC2 to Adobe, or inbound from Adobe to our EC2?

 

Our EC2 currently has no public IP attached. We want to configure the network correctly before attempting activation.

 

Thank you.

Correct answer Abhishek Rao

Hi ​@girish_jangame,

 

Thank you for your patience, and sorry for the delay in getting back to you.

I checked this with the product team. For FRL Online activation, the activation flow is outbound from the machine hosting InDesign Server to Adobe's activation services. Adobe does not initiate an inbound activation request to your EC2 instance.

Based on the information shared by the team, if your AWS environment allows outbound internet connectivity from the EC2 instance, activation should work without requiring Adobe to connect inbound to the server. 

 

I hope this helps.

Thanks,
Abhishek

1 reply

Abhishek Rao
Community Manager
Community Manager
June 16, 2026

Hi ​@girish_jangame,

 

Thanks for reaching out. I’m checking this with the product team and will update you here as soon as I have more information.

 

Thanks for your patience.

Abhishek

girish_jangame
Participating Frequently
June 16, 2026

Hi ​@Abhishek Rao , If we get the response asap it will be very helpful for us.

Thanks,

Girish

girish_jangame
Participating Frequently
June 23, 2026

hi ​@Abhishek Rao , Any updates on the same ?