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franks65267173
franks65267173
Known Participant
March 4, 2026
Question

InDesign Share for Review Comments Becoming Unmapped from Pins After Document Updates

  • March 4, 2026
  • 2 replies
  • 223 views

I’ve seen this problem mentioned in the InDesign Community a few times in the past, but has anyone recently had problems with Share for Review comments unmapping from their pins? 

      2 replies

      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      March 6, 2026

      Hi ​@franks65267173  and ​@joe806root, 

       

      Thanks for reaching out and sorry to hear that you experience this. To help investigate this further, could you please confirm the exact version of Adobe InDesign you’re using along with your operating system details?

      It would also be very helpful if you could share screenshots showing where the comment pins appear on the Share for Review web page, and then the corresponding location in the InDesign Comments panel/layout where they appear unmapped. This will help us compare how the pins are being interpreted between the web review and the InDesign document.

       

      Looking forward to your update.

      Abhishek

      franks65267173
      franks65267173Author
      Known Participant
      April 8, 2026

      It just happened again. All of the pins in my Share for Review document became unmapped. I’m using v 21.3. I can’t show you where they were because they’re no longer pinned. This is really frustrating. 

       

      joe806root
      joe806root
      Participant
      March 5, 2026

      Yes, the "unmapping" pins in Share for Review remain a frustrating and persistent issue in 2026, often triggered by page reflows, reordering spreads, or even minor changes to master pages that break the coordinate anchors for comments. When InDesign can't reconcile the old layout with the new update, it dumps those pins into an "unmapped" or "orphaned" state, a problem compounded by the fact that the web version often shows the pins correctly while the InDesign panel fails to sync them. To minimize this, many in the community have pivoted back to the Import PDF Comments workflow—which is significantly more stable for tracking specific layout markers—or they ensure they never move or delete pages once a review link has been generated.

        franks65267173
        franks65267173Author
        Known Participant
        April 8, 2026

        I had just made simple text edits… nothing in the layout changed. I updated the Share for Review link and now a dozen or so pins are unmapped. 

          Abhishek Rao
          Community Manager
          Abhishek RaoCommunity Manager
          Community Manager
          May 21, 2026

          Hi ​@franks65267173,

           

          Thanks for writing back. Since the issue appears to be intermittent, I understand it may be difficult to capture consistently.

          However, the product team would still really appreciate a short screen recording showing the workflow that typically leads to the issue from your side, even if the unmapped behavior does not happen every single time. 

          If possible, please feel free to share the recording with me via DM.

           

          Thanks again for your help and patience while we continue investigating this.

          Abhishek

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