🚨 InDesign Share for Review Help Needed!

Question

I’m working on a client project in InDesign with a tight deadline, and all of my Share for Review comments disappeared — both from the InDesign file and the online review link.

The file had many client comments as recently as yesterday (7/17). I got through editing up to page 50 before they vanished. I asked the client to leave a new comment to test if the review was still connected — now only that new comment appears, and none of the previous ones are showing.

I didn't delete or relink anything, and I’m logged into the correct Adobe ID. This is for a deliverable due this week, and I urgently need help recovering the original comments.

Any advice or recovery options would be deeply appreciated.

Abhishek Rao · Answer

Hi @4742704,

Thanks for reaching out, and I'm really sorry to hear that all your Share for Review comments have disappeared, especially right in the middle of a critical project.

This can sometimes happen if the review link gets disconnected or if there's a syncing issue in the background. To dig a bit deeper, could you confirm which version of InDesign and operating system you're using? Also, let me know if the file is saved locally or synced through Creative Cloud or another platform like Dropbox.

In the meantime, you might want to try opening the file on another device using the same Adobe ID to see if the comments reappear. If the file was saved in the cloud, you can also check for earlier versions of the document that may still contain the original comment thread. Reference: https://adobe.ly/40v0cfN

Let me know what you find.

Looking forward to your update.
Abhishek

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