Indesign spread color suddenly turned to grey

Forum|Forum|6 years ago
March 13, 2019
5 replies
7182 views

Have somebody seen this kind of problem. One of magazines spread turned suddenly to grey and I can't apply master page attributes what i can do to fix this?

Correct answer rob day

I can see in your capture that you have GPU Preview turned on. Does the problem persist if you turn off GPU Performance in Preferences?

C

Capocci Publishing

Participating Frequently

We fond that this happens when we are trying to inder work, backstep, and then reapply.
instead if the shortcut - 'shift + Cmmd + Z', sometimes 'Option' is mistakingky included in the shortcut and our docunebt goes 'grey'.

To UNDO this, we find 'Option + Cmmd + Z' undoes the grey-out if the document without the need to shut down unsaved work.

Hope this helps!

C

Capocci Publishing

Participating Frequently

Sorry for the typos - I meant to say when we are trying to undo work, we usually run into this issue.

Kiwee

Participating Frequently

This happens to me all the time and it is so frustrating. To fix it, I go to View > GPU Preview, regardless of if I have it turned on or not and it works everytime. But it is annoying. I am on macOS Sequoia 15.0.1 running Indesign 2025 but it was having the problem when I was running Indesign 2024 as well. It did not happen when I was on running macOS Sonoma I noticed so wonder if it is a conflict between the two?

Abhishek Rao

Community Manager

Hi @Kiwee,

As of now, there's no known conflict between InDesign and macOS Sequoia. I recommend updating both your operating system and InDesign to the latest versions, as this can improve integration and resolve performance issues.

Let me know if you need further assistance!

Best,
Abhishek Rao

rob day

Correct answer

Community Expert

I can see in your capture that you have GPU Preview turned on. Does the problem persist if you turn off GPU Performance in Preferences?

M Cor

Participant

An old thread, but I recently had the same problem, with Indesign CC 17.1 on a mac (I have now updated to CC 17.2). I exported my document as an IDLM file and the issue was temporarily resolved. When it appeared again in the same document (a long document of about 250 pages with photos, graphics and illustrations) I also shut down the GPU. It seems to have helped.

In addition to this, I divided my document into two parts so that the pages that seem to have been problematic ended up in a new fresh document. I also made a couple of minor adjustments to my Indesign preferences, but I have not created new ones as suggested when I sought a solution to this problem.

M Cor

Participant

I should probably clarify that a couple of pages simply “disappeared”. Text and graphics were visible but the white background was gray / black. At one point, Indesign crashed when I tried to move the text frames on the affected pages.