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M
MicheleA
Participant
September 11, 2023
Question

InDesign Still Crashing

  • September 11, 2023
  • 1 reply
  • 93 views

My InDesign is up to date as well as my operating system, but I can't get InDesign to launch without uninstalling it and reinstalling it each time this happens. Any ideas or do I need to wait for the next version to come out?

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    1 reply

    E
    Community Expert
    Eugene TysonCommunity Expert
    Community Expert
    September 12, 2023

    What OS? What version of InDesign?

    Couple of things to try 

     

    If a document is not behaving well then try 

    File>Export 

    Choose IDML

    Open the IDML in InDesign
    Save the file as a new InDesign file with a new name
    See if the issue persists.

     

    =====

    Reinstalling rarely fixes everything - you can do a complete reinstall using the
    Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    ====

    Rollback to a previous InDeisgn version

    https://helpx.adobe.com/download-install/using/install-previous-version.html#:~:text=Open%20the%20Creative%20Cloud%20desktop,down%20list%2C%20select%20Other%20Versions.

     

     

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