Participant

Question

InDesign Unresponsive After Changing Language Settings on Mac:

Forum|Forum|1 year ago
September 19, 2024
2 replies
630 views

Hello everyone I am an IT tech and I changed one of the students Indesign to Spanish by going into the file and chaning the language on the Workspaces and Shortcuts folder. A while later after the student was working he is unable to click on anything in InDesign but can click fine on any other program. Students are on MACs. Any suggestions I would greatly appreciate.

<Title renamed by MOD>

Performance

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leo.r

Community Expert

Hello everyone I am an IT tech and I changed one of the students Indesign to Spanish by going into the file and chaning the language on the Workspaces and Shortcuts folder. A while later after the student was working he is unable to click on anything in InDesign but can click fine on any other program. Students are on MACs. Any suggestions I would greatly appreciate.

<Title renamed by MOD>

By @Ryan32268411u9qz

And if you restore the UI language back to English, does the problem go away?

Abhishek Rao

Community Manager

Hi @Ryan32268411u9qz,

I’m sorry to hear about the issue with InDesign. It sounds frustrating. To help resolve this, could you please provide the following details?

1. What version of InDesign is the student using?
2. What version of macOS is installed on the student's Mac?

Additionally, it would be helpful if you could share a screen recording of the workflow showing the unresponsiveness in InDesign. This will allow us to better understand the problem and provide a more accurate solution.

In the meantime, here are a few steps you can try:

1. Reset InDesign Preferences:
- Quit InDesign.
- Relaunch InDesign while holding down Shift + Option + Command + Control (Mac) to reset preferences.
Reference: Set preferences in Adobe InDesign

2. Revert Language Settings:
- Close InDesign.
- Go to **Applications** > **Adobe InDesign** > **Presets**.
- Restore the original language files from a backup, or reinstall InDesign to reset settings.

3. Ensure InDesign and macOS are up-to-date. Check for updates in InDesign via Help > Updates and in macOS via System Preferences > Software Update.

Please let me know if these steps help or if you need further assistance!

Thank you,

Abhishek Rao

R

Ryan32268411u9qzAuthor

Participant

The version of InDesign is 18.5 and the MAC is MACOS Ventura Version 13.7

I also have multiple students login to this computer but I only need
it set for 1 user in Spanish so how can I make it where only one
student has Spanish but the rest have English?
--
Ryan Stamberger

Abhishek Rao

Community Manager

Hi @Ryan32268411u9qz,

Thank you for the details! I understand how important it is to have the language set for just one user while keeping it in English for others.

Please try the below:

1. Create a separate user profile for the student who needs InDesign in Spanish. This will allow that profile to have its own language settings without affecting others.
- Go to System Preferences > Users & Groups, then click the "+" button to add a new user.

2. Set InDesign Language for Specific Profile:
- Once logged into the new user profile, open InDesign.
- Go to Preferences > Interface and select "Spanish" as the preferred language.
- Restart InDesign to apply the changes.

3. For the other students, ensure that their profiles have "English" set as the default language in the InDesign Preferences.

By using different user profiles, each student can have their own custom settings without interference. Let me know if this works, or if you need further guidance!

Thank you,
Abhishek Rao

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