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Participant
November 28, 2018
Question

InDesign verpackt die Daten nicht auf dem Server

  • November 28, 2018
  • 2 replies
  • 200 views

Seit dem Ugrade auf Mac OS Mojave funktioniert das Verpacken von InDesign (Version 2018 & 2019) auf dem Server nicht mehr. Gibt es dazu irgendwelche "fertige" Lösungen?

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    2 replies

    Srishti_Bali
    Legend
    November 29, 2018

    Hi Kateryna,

    We at Adobe, have very limited support for Network-based Environments because there are so many other things involved with it(Technical support boundaries for virtualized or server-based environments  ) but from my personal experience, I would suggest you few things which you must check:

    • Check if this is happening with your user account only or with multiple users.
    • Check if there is any antivirus or if there is any endpoint security or if there is any restriction imposed by your IT Team. Due to this sometimes server does not allow the application to save but you are able to save outside the application.
    • In addition to what Bill has mentioned above, when Operating Systems or network policies are updated sometimes network permissions get affected. I would request if you can try to unmount the network drive and install server again on your system with Read-Write permissions. That should solve the problem.

    Regards,

    Srishti

    Bill Silbert
    Community Expert
    Community Expert
    November 28, 2018

    It sounds like you are running InDesign off of a network server. You should check with your network administrator to make sure that the network software has been updated for Mojave. Since you are saying that neither CC 2018 or CC 2019 is working it sounds to me like your install of Mojave might be not functioning properly as a result of old network software. Many times IT departments avoid updating the network software in order to keep running firewall and virus protection that will also need to be updated when a new operating system is installed.