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Participant
September 5, 2018
Question

Indesign will not publish online

  • September 5, 2018
  • 1 reply
  • 335 views

I know this issue has been encountered before, but none of the recommended fixes I could find online actually work for me. I get the below message (sometimes, I get the progress bar, but it freezes and remains at 0%)

I have tried everything suggested here: Upload error while publishing InDesign document

and nothing works. I have also restarted indesign and cleared preferences numerous times, and restarted my computer several times, to no avail.

I am positive that none of the interactive elements in my document are suitable for Interactive PDF only. I am trying to export only the first four pages of a 19 page document.

Problem seems to have come out of nowhere! It was working fine just a few hours previously.

Thanks

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1 reply

Srishti_Bali
Legend
October 9, 2018

Hi Billy,

Sorry to hear about this. Error 13 and 14 are server errors, that means InDesign is not connected to the network. As you have mentioned, you have already tried steps mentioned in the link above. In this case, I would suggest you to please try resetting preferences for InDesign (Set preferences in Adobe InDesign ), restart the system and try again.

Regards,

Srishti