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J
JSW6
Inspiring
November 11, 2024
Answered

Indesign Window not able to move between monitors

  • November 11, 2024
  • 1 reply
  • 928 views

This issue just started happening today - I am not able to move my indesign window between my two monitors. Yesterday I was able to but not today. It is only happening to Indeisgn  - all other Adobe programs work fine.   Did I check something?? I have no clue what I could have done??? Is anyone else having this issue? I am on Windows 10 PC. 

 

    Correct answer JSW6

    Hi @JSW6,

     

    Thank you for the update! I’m glad to hear resetting preferences helped with the window toggle issue.

    Regarding the new issue with double-clicking on an InDesign file not opening it automatically, this is usually related to file association settings. Please check:

    1. Check File Associations:
       - Right-click on an InDesign file (.indd), select Open with, and then choose Adobe InDesign.
       - Make sure to check the box that says Always use this app to open .indd files.

    2. Re-associate File Type in Default Apps (Windows 10/11):
       - Go to Settings > Apps > Default apps.
       - Scroll down and click on Choose default apps by file type.
       - Find the .indd file extension and make sure it’s set to Adobe InDesign.

     

    3. Ensure that your user account has permission to access and open InDesign files, especially if they are stored on a network or cloud drive.

     

    Let me know how it goes, and feel free to share any additional details. We’re here to help!

     

    Best,  
    Abhishek Rao


    All my settings were good- it Looks like I had to shutdown and restart my computer and now things seem to be working. Thank you for all your help. 

    1 reply

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    November 12, 2024

    Hi @JSW6,

     

    Thanks for reaching out! To help resolve the issue of not being able to move your InDesign window between monitors, please try the following steps:

    1. Right-click on your desktop, select "Display settings," and ensure that your monitors are set to "Extend these displays."
    2. Reset InDesign Preferences: Hold down Ctrl + Alt + Shift (Windows) while starting InDesign to reset preferences. This can help with window behavior issues. Reference: Reset InDesign Preferences.
    3. Ensure your graphics drivers are up to date, as outdated drivers can cause display problems.
    4. Check that the display scaling in your OS is set to 100%. Higher scaling can sometimes affect window movement.

    To assist you further, could you please share a screenshot of your display settings? Additionally, please confirm that your desktop is extended across the monitors (not duplicated). It would also be helpful to know your operating system version and the make and model of your monitors.

     

    Looking forward to your response!

     

    Best,
    Abhishek Rao

    J
    JSW6Author
    Inspiring
    November 12, 2024

    Resetting the preferences worked using the startup method - I tried just resetting them when it was open yesterday that didnt work. Thank you for making my day less stressful!!!!!!! 

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