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Inspiring
April 18, 2018
Answered

Indesign won't open even after trashing preference file

  • April 18, 2018
  • 1 reply
  • 366 views

IndesignCC won't open, even after I trashed the preference file. Any suggestions? Mac OSX.

    This topic has been closed for replies.
    Correct answer Derek Cross

    The latest version of InDesign at this posting is 13.1 - double check you have this version.

    Try uninstalling InDesign using the drop down menu in the Creative Cloud app. If this doesn’t work, run Adobe Cleaner after uninstalling InDesign: Use the CC Cleaner Tool for installation issues

    1 reply

    Steve Werner
    Community Expert
    Community Expert
    April 18, 2018

    InDesign version? Operating system version?

    Inspiring
    April 18, 2018

    Most uptodate CC and most uptodate Mac OSX

    Derek Cross
    Community Expert
    Derek CrossCommunity ExpertCorrect answer
    Community Expert
    April 18, 2018

    The latest version of InDesign at this posting is 13.1 - double check you have this version.

    Try uninstalling InDesign using the drop down menu in the Creative Cloud app. If this doesn’t work, run Adobe Cleaner after uninstalling InDesign: Use the CC Cleaner Tool for installation issues