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Participant
September 11, 2023
Question

Indesign Won't Open Unless I Uninstall and Reinstall on Mac

  • September 11, 2023
  • 4 replies
  • 151 views

Indesign won't open unless I uninstall using Creative Cloud and reinstall. I have to do this every time I work, leave, and come back and sign in to my Mac again.

This topic has been closed for replies.

4 replies

Community Expert
September 12, 2023

Hi @w. ramsbottom ,

what's your exact version of InDesign, what's the exact version of your operating system?

What we have seen here in this forum and what I see from a colleague who is using macOS 13 with InDesign 2023 version 18.0, the solution could be to update your system version to 13.5.1 or to go back to InDesign 18.4 or 18.3.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

Participant
September 12, 2023

I have the same issue

 

 

Barb Binder
Community Expert
Community Expert
September 11, 2023

When InDesign begins to behave erratically, consider rebuilding your cache and preferences. Doing so will solve most of these issues, and the link below explains both the keyboard technique (which works most of the time) as well as the more thorough approach to deleting (or renaming) your cache and preferences, which tends to resolve the more stubborn issues not rectified by the keyboard approach.

See: https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

~Barb

~Barb at Rocky Mountain Training
Participant
September 11, 2023

It happens also to me...it's so stressful and I still can't find a solution.