Skip to main content
Participant
October 23, 2025
Answered

InDesign won’t save files – says they’re damaged and shows “database error”

  • October 23, 2025
  • 13 replies
  • 2461 views

Hi everyone,

Today on two different computers, both running the latest InDesign, I started getting this error every time I edit a file:

“InDesign is unable to save this file. We tried, but it appears to be damaged.”

Then, when I try to close the file, I get another message:

“Could not complete your request because of a database error. The file ‘InDesign Defaults’ is damaged (Error code: 1).”

I’ve tried uninstalling and reinstalling InDesign, resetting preferences, testing files saved locally, in the cloud, and on a USB stick, but nothing helps. I can open and save files as long as I don’t make any changes, but once I edit anything, the error appears.

Everything worked fine yesterday, and now both computers are affected. Is anyone else seeing this problem, or does anyone know how to fix it?

Correct answer Draxeiro

It wasn't fixed with the update mentioned in the message below for me. But it looks like that the most recent update -> KB5074105 does the trick. 

13 replies

Participating Frequently
November 4, 2025

This is happening to me as well on multiple computers. 

 

I've tried everything listed here, I've installed and reinstalled and started from new documents and deleted prefs and BLAH BLAH BLAH.

 

What is going on?

[abuse removed by moderator]

Participating Frequently
November 13, 2025

It's hilarious that the "abuse removed by moderator" is me stating that I should be able to bill Adobe for lost time. 

Get a grip

Noki789Author
Participant
October 24, 2025
quote

Hi everyone,

Today on two different computers, both running the latest InDesign, I started getting this error every time I edit a file:

“InDesign is unable to save this file. We tried, but it appears to be damaged.”

Then, when I try to close the file, I get another message:

“Could not complete your request because of a database error. The file ‘InDesign Defaults is damaged (Error code: 1).”

I’ve tried uninstalling and reinstalling InDesign, resetting preferences, testing files saved locally, in the cloud, and on a USB stick, but nothing helps. I can open and save files as long as I don’t make any changes, but once I edit anything, the error appears.

Everything worked fine yesterday, and now both computers are affected. Is anyone else seeing this problem, or does anyone know how to fix it?


By @Noki789

Could this be caused by a recent Adobe update or a corrupted preferences file?

leo.r
Community Expert
Community Expert
October 24, 2025
quote

Could this be caused by a recent Adobe update or a corrupted preferences file?


By @Noki789

 

First, did you try the suggestions posted by @Peter Spier?

 

Also, try these general troubleshooting steps:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

Peter Spier
Community Expert
Community Expert
October 23, 2025

First thing to try is export the file to .idml, open that and save as .indd with a new name.

Are these files stored on some sort of cloud service? If so, try turning off synching.

Participating Frequently
January 28, 2026

This does not work, there are multiple threads about this issue. It is a bug in INDD related to the Windows security update KB5074109