Skip to main content
Participant
Oct 23, 2025 7:56 PM UTC
Answered

InDesign won’t save files – says they’re damaged and shows “database error”

Hi everyone,

Today on two different computers, both running the latest InDesign, I started getting this error every time I edit a file:

“InDesign is unable to save this file. We tried, but it appears to be damaged.”

Then, when I try to close the file, I get another message:

“Could not complete your request because of a database error. The file ‘InDesign Defaults’ is damaged (Error code: 1).”

I’ve tried uninstalling and reinstalling InDesign, resetting preferences, testing files saved locally, in the cloud, and on a USB stick, but nothing helps. I can open and save files as long as I don’t make any changes, but once I edit anything, the error appears.

Everything worked fine yesterday, and now both computers are affected. Is anyone else seeing this problem, or does anyone know how to fix it?

DraxeiroCorrect answer
Participating Frequently
Feb 2, 2026 4:22 PM UTC

It wasn't fixed with the update mentioned in the message below for me. But it looks like that the most recent update -> KB5074105 does the trick. 

47 replies

Participating Frequently
Feb 2, 2026 2:57 PM UTC

I have the same problem, since 2 weeks. It is horrible. All my files give the ‘damaged’ error message. I will try the link from Peter Spier.

Translate
DraxeiroCorrect answer
Participating Frequently
Feb 2, 2026 4:22 PM UTC

It wasn't fixed with the update mentioned in the message below for me. But it looks like that the most recent update -> KB5074105 does the trick. 

Translate
Muriel5E7E
Participant
Feb 5, 2026 4:14 AM UTC

My computer has NOT been updated for KB5074105 and I am experiencing these issues. I hope a fix is coming soon from Adobe.

Translate
jacob_4375
Participating Frequently
Feb 2, 2026 10:58 AM UTC

This looks like a corrupted InDesign Defaults file or a bad recent update. Quit InDesign, delete the InDesign Defaults and InDesign SavedData files manually, then restart. If it started after an update, rolling back to the previous InDesign version usually fixes it until Adobe patches the bug.

Translate
leo.r
Community Expert
Community Expert
Feb 2, 2026 3:15 PM UTC

This particular problem is caused by a Windows update, see this post below:

 

Translate
Peter Spier
Community Expert
Community Expert
Jan 29, 2026 5:16 PM UTC

There’s a link to to the microsoft path that is supposed to fix this at 

 

Translate
Mike Witherell
Community Expert
Community Expert
Jan 29, 2026 3:26 PM UTC

Just a reminder to everyone: this bug is a Windows patch bug. Roll it back.

And while you are tinkering with things, be sure to patch InDesign up to 21.2 for some other issues and the introduction of improved alt-tagging.

Translate
Mike Witherell
Participating Frequently
Jan 28, 2026 2:17 AM UTC

Many threads on this issue. It’s caused by Windows security update KB5074109. I’m sure Adobe is working on it but for now I've reverted the Windows update until there’s a fix either from MS or Adobe. 

Translate
Gary276381019p5f
Participant
Jan 29, 2026 3:00 PM UTC

Bump. I’ve done the same thing for my clients with this issue. Not the best answer, but allows people to work. Adobe and Microsoft need to address this.

Translate
Participant
Jan 28, 2026 2:14 AM UTC

I’ve gotten this unable to save error with all two .INDD files I’ve made in Indesign 2026. However, I have not recieved the database error. My first attempt to solve was by making a new file and copying all the assets into a new document. This promptly crashed InDesign.

Today I tried the save as .IDML fix which did work but on the second attempt. The first still crashed the entire program. However, when I reopened the program it restored the document so I didn’t lose any saved data. 

I don’t know why this is happening but I would like a long-term fix. Is it related to OneDrive? The first file that broke down was uploaded and then downloaded from my account, and I’ve had it screw up things in the pasdt, though not with Adobe softwares.

Whatever the reason, I use InDesign constantly for presentations in my major and I CANNOT be dealing with this problem every week. 

Translate
Participating Frequently
Nov 14, 2025 8:14 PM UTC

Hi Noki, as I've said I have had the same problem on two computers.

Are you using DropBox and working on files on the cloud?

Translate
Participant
Nov 13, 2025 10:22 AM UTC

I'm having exactly the same issue! Every time I use a file it damages when I go to Save it! On both my desktop (local) and also when working from my Dropbox account! Its INCREDIBLY frustrating. Come on Adobe - We pay through the nose for this software and you can't even get the basics right - and NOW theres a fee increase AS WELL!?

Translate
leo.r
Community Expert
Community Expert
Nov 13, 2025 4:12 PM UTC
quote

I'm having exactly the same issue! Every time I use a file it damages when I go to Save it! On both my desktop (local) and also when working from my Dropbox account! Its INCREDIBLY frustrating.


By @smart_innovator7912

 

What are your versions of InDesign and the operating system? Did the problem start after the recent InDesign 2026 update, and if so, then do you have the same issue when working with InDesign 2025 (you can reinstall it from the Creative Cloud app)? Also, have you tried the troubleshooting suggestions listed in earlier posts?

Translate
Participating Frequently
Nov 4, 2025 8:11 PM UTC

This is happening to me as well on multiple computers. 

 

I've tried everything listed here, I've installed and reinstalled and started from new documents and deleted prefs and BLAH BLAH BLAH.

 

What is going on?

[abuse removed by moderator]

Translate
Participating Frequently
Nov 13, 2025 7:46 PM UTC

It's hilarious that the "abuse removed by moderator" is me stating that I should be able to bill Adobe for lost time. 

Get a grip

Translate
Noki789Author
Participant
Oct 24, 2025 4:58 AM UTC
quote

Hi everyone,

Today on two different computers, both running the latest InDesign, I started getting this error every time I edit a file:

“InDesign is unable to save this file. We tried, but it appears to be damaged.”

Then, when I try to close the file, I get another message:

“Could not complete your request because of a database error. The file ‘InDesign Defaults’ is damaged (Error code: 1).”

I’ve tried uninstalling and reinstalling InDesign, resetting preferences, testing files saved locally, in the cloud, and on a USB stick, but nothing helps. I can open and save files as long as I don’t make any changes, but once I edit anything, the error appears.

Everything worked fine yesterday, and now both computers are affected. Is anyone else seeing this problem, or does anyone know how to fix it?


By @Noki789

Could this be caused by a recent Adobe update or a corrupted preferences file?

Translate
leo.r
Community Expert
Community Expert
Oct 24, 2025 8:31 PM UTC
quote

Could this be caused by a recent Adobe update or a corrupted preferences file?


By @Noki789

 

First, did you try the suggestions posted by @Peter Spier?

 

Also, try these general troubleshooting steps:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

Translate