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Participating Frequently
October 15, 2017
Answered

Indesign wont open

  • October 15, 2017
  • 3 replies
  • 2173 views

I kept having the error code 146 and finally it installed. Now the program doesn't open. It just says error and closes.

This is insane. I never had issues before now I do.

Illustrator opens but I can't do anything with it.

    This topic has been closed for replies.
    Correct answer SanyamTalwar

    We have provided an update to CC2018 to addressed crashes and bugs.(If the updates are not available select "Check for app updates" option in Creative cloud application.)

    Refer Release notes - https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you still face issue, Please restart your machine.

    3 replies

    SanyamTalwar
    SanyamTalwarCorrect answer
    Participating Frequently
    November 21, 2017

    We have provided an update to CC2018 to addressed crashes and bugs.(If the updates are not available select "Check for app updates" option in Creative cloud application.)

    Refer Release notes - https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you still face issue, Please restart your machine.

    Ten A
    Community Expert
    Community Expert
    October 16, 2017

    I'll move this discussion from Creative Cloud forum to InDesign forum.

    kglad
    Community Expert
    Community Expert
    October 15, 2017
    Participating Frequently
    October 16, 2017

    I've tried doing that.

    I contacted help and they said it was a windows problem! This is unacceptable.

    This is the error screen.

    kglad
    Community Expert
    Community Expert
    October 16, 2017

    did you successfully reset your preferences for both?