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Inspiring
May 18, 2023
Answered

Information panel not usable on 4K monitor

  • May 18, 2023
  • 2 replies
  • 395 views

I use Indesign 18.3 on MSI CreatorPro X17 W11 (last version) PC and the Information panel is not usable. The panel is far to big, and not movable !!!!

The monitor setup is 3840x2160 with zoom factor of 225. 

It seems the zoom factor is appied to the text but NOT to the Information panel size. The app and other panels are OK.

I reset completely the caches and personal parameters, nothing helps.

Thanks for the help 

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Correct answer Laubender

Hi @JeanK77 ,

I'd report this behavior as a bug at InDesign UserVoice:

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

 

Did it work ok with InDesign 18.2 or a previous version?

If yes, I'd revert to that version.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

2 replies

LaubenderCommunity ExpertCorrect answer
Community Expert
May 18, 2023

Hi @JeanK77 ,

I'd report this behavior as a bug at InDesign UserVoice:

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

 

Did it work ok with InDesign 18.2 or a previous version?

If yes, I'd revert to that version.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

JeanK77Author
Inspiring
May 18, 2023

Hello, Many thanks

I logged the problem on userVoice.

I got this new PC with 4K monitor some weeks ago, and never tried with previous Indesing release.

Thanks for your help

Jean