Participant

Answered

Inserting a PDF causing indesign to crash

Forum|Forum|3 years ago
July 21, 2022
5 replies
643 views

Hi,

When in a working file I need to enter a PDF into the document and it is causing Indesign to crash. Whenver I open the recovered file it is still happening no matter what PDF I upload. Any help with this issue?

This topic has been closed for replies.

Correct answer Scott Falkner

Try holding Shift as you click the place button in the place dialogue or turn on Show Import Options. I find that I have problems when the crop options default to an option that is not valid with the current file. For example if hte last time you imported a PDF you cropped it to bleed but the current file has no bleed.

Jumpenjax

Community Expert

Can you open pdf in photoshop? If so open and re-save as jpeg or tiff.

Lee- Graphic Designer, Print Specialist, Photographer

E

Eugene Tyson

Community Expert

I disagree with opening the PDF in Photoshop and resaving as jpeg or tiff.

That's not a good workflow and doesn't resolve the issue.

Jumpenjax

Community Expert

I open pdfs in photoshop all the time and I have no issues, saving them in a different format.

Lee- Graphic Designer, Print Specialist, Photographer

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Legend

Does this happen only with this document or also with a newly created one? And still with every pdf import or only with this particular one?
Try to save your document as .idml and try to import this pdf again.

C

Cierra243798096kvfAuthor

Participant

Hi, this happens with multiple IND files and with different PDFs, I tried different files for IND and PDF and still ran into the crashing issue.

Scott Falkner

Correct answer

Community Expert

Try holding Shift as you click the place button in the place dialogue or turn on Show Import Options. I find that I have problems when the crop options default to an option that is not valid with the current file. For example if hte last time you imported a PDF you cropped it to bleed but the current file has no bleed.

C

Cierra243798096kvfAuthor

Participant

Hi, I will try this. Thank you!

Rishabh_Tiwari

Community Manager

Please try that and let us know how it goes. We'll try our best to assist you with this.

Bill Silbert

Community Expert

Please provide the exact version of InDesign and operating system that you are using. Also, please describe the process with which you are importing the pdf. Also please indicate the size and content of the pdfs that are being imported.

Rishabh_Tiwari

Community Manager

Hi @Cierra243798096kvf ,

Sorry to hear about the trouble. Please ensure you have updated InDesign to the latest version which is 17.3. If it's already up to date, please share a few more details like:

1. Is this happening while placing PDF on a specific file or multiple files?

2. Is this happening while placing a specific PDF or multiple PDF's?

3. Have you tried resetting the preferences? If not, please try doing that. Follow the instructions on the help article https://helpx.adobe.com/indesign/using/setting-preferences.html

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Regards

Rishabh

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