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L
linaalbraim
Participant
July 6, 2025
Answered

Interactive PDF

  • July 6, 2025
  • 1 reply
  • 205 views

I've created a PDF File using InDesign and exported as an Interactive PDF.

When I open and test this using Acrobat, the hyperlinks I've inserted as link to page inside the file or as Interactive elements, they run perfectly fine.

However, when I send to client using PC, it seems the PDF opens by default in another PDF viewer and the are not clickable.

Any ideas from anyone would be appreciated.

Thanks,

 

Lina

    Correct answer Willi Adelberger

    You have to educate your client that Adobe Acrobat is the only application family which is a reliable PDF viewer with full support to all types of PDFs. All others lack of functionality and / or present the content wrong. 

    1 reply

    Willi Adelberger
    Community Expert
    Willi AdelbergerCommunity ExpertCorrect answer
    Community Expert
    July 7, 2025

    You have to educate your client that Adobe Acrobat is the only application family which is a reliable PDF viewer with full support to all types of PDFs. All others lack of functionality and / or present the content wrong. 

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