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Participant
January 28, 2017
Answered

Interactive PDFs in web browser

  • January 28, 2017
  • 3 replies
  • 2466 views

I am having trouble publishing my interactive form to the web. When viewed in Adobe Reader, my interactive form works great. When viewed in a web browser, none of my fields work.

    This topic has been closed for replies.
    Correct answer BobLevine

    That’s just the way it is. PDFs in a browser are a crapshoot.

    If it has to be read in a browser, use a Google form or some other HTML based form.

    3 replies

    Participant
    January 29, 2017

    Thanks everyone. I appreciate the feedback. I thought it was something I was doing wrong.

    Participating Frequently
    February 26, 2024

    Glad I found this conversation, I am having similar issues with my client and the interactive PDFs we are preparing for her. She also preferes ot use her iPad and open file attachments like PDFs in her email client and claims they don't work right. Ugh, she has very poor computer skils, unfortunately for me.

    BobLevine
    Community Expert
    Community Expert
    February 26, 2024

    And please note the date. This conversation is SEVEN YEARS OLD and the situation is even murkier today.

    Zaid Al Hilali
    Community Expert
    Community Expert
    January 29, 2017

    Using InDesign built-in feature "Publish Online" the form will not work just like mr. Levine pointed out, however it seems the issue is not with the web browser but how the interactive content is (translated) via HTML.

    For instance, right-click on your PDF e-form, choose to open it in Safari if you are on Mac, the form works fine. It doesn't work in Firefox though.

    BobLevine
    Community Expert
    Community Expert
    January 29, 2017

    Right. As I said, browsers are a crapshoot.

    If the way the PDF is to be used cannot be controlled then it's imperative (IMO) to find a more appropriate method.

    Steve Werner
    Community Expert
    Community Expert
    January 29, 2017

    I'll agree with Bob on the limitations of interactive forms and interactivity in general in browser PDF readers, and many other third party product PDF readers. The only way you can guarantee proper viewing is to recommend to your readers to use Adobe Reader or Adobe Acrobat. There are others that can work, but you'd have to test them ahead of time.

    BobLevine
    Community Expert
    BobLevineCommunity ExpertCorrect answer
    Community Expert
    January 28, 2017

    That’s just the way it is. PDFs in a browser are a crapshoot.

    If it has to be read in a browser, use a Google form or some other HTML based form.