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Tori5C45
Participant
June 15, 2021
Question

Interactive text box looses text and won't scroll

  • June 15, 2021
  • 2 replies
  • 2900 views

Hello, I am making an interactive form that people can fill out. In some text boxes they are writing longer text and will need the scrolling option to see it. I selected mutiline and scroll but when I view the PDF in preview it doesn't scroll and the text is lost. When I view the PDF in adobe Acrobrat the texts box does scroll and works great. Many of our customers will not have adobe acrobat. Is there a way to make the text scroll in preview?  I attached a video of what it looks like in preview.

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2 replies

J
Community Expert
Jeffrey_SmithCommunity Expert
Community Expert
June 15, 2021

Preview will not honor most PDF features.

Here are some workaround options:

- Make form as large as longest possible response

- Offer a download hyperlink to Acrobat Reader (Free) in communication

- Use a web form tool to create the form, especially if form will be accessible on a website

    T
    Tori5C45Author
    Participant
    June 15, 2021

    Thats for the options. This helps alot. 🙂

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    June 15, 2021
    I concur on using a form on a website. Far more powerful than anything you can do with PDF.
    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    June 15, 2021
    When you export you will notice that you are exporting an Adobe PDF. If it works in Acrobat and/or Reader then it's fine.

    Preview may well be the worst PDF reader out there.
      T
      Tori5C45Author
      Participant
      June 15, 2021

      Thats what I am thinking. Thanks!

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