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Known Participant
May 28, 2017
Question

Interactivity not working

  • May 28, 2017
  • 2 replies
  • 951 views

I have a school project I am doing which requires interactive pdf pages

So far I have done the following but nothing has been working

Hyperlinks
Bookmarks
Buttons

I have tried setting destinations to files or urls of the files to be opened

I have been exporting as an interactive pdf but whenever I click the links the page will flash but remain on the same page

I have been doing trial and error with different methods including acrobat for 5+ hours and currently had little to no success at all

if anyone could help it would greatly appreciated and it would put my mind at ease

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2 replies

jane-e
Community Expert
Community Expert
May 28, 2017

First, double- then triple-check that you chose Interactive (you probably did, but check.)

Second, solving one issue at a time, look at your Hyperlinks panel. Do you see green or red dots? Make the panel wider and post a screen shot.

BrienFettAuthor
Known Participant
May 28, 2017

https://puu.sh/w3QIZ.png

here is a screenshot, I am trying to link multiple indesign pages together.

also I have tried exporting to pdfs and linking pdfs and nothing is happening

BrienFettAuthor
Known Participant
May 28, 2017

I am still trying different methods and nothing is working

Derek Cross
Community Expert
Community Expert
May 28, 2017

Which reader are you using?

(It's only safe to use Adobe Acrobat Reader, preferably the latest version.)

Derek Cross
Community Expert
Community Expert
May 28, 2017

By the way, which version of InDesign and OS do you have?

BrienFettAuthor
Known Participant
May 28, 2017

I am using IndesignCC 2017

whenever the pdfs open they open via IE

as far as acrobat goes I was using Acrobat DC from creative cloud subscription