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Evgenia5FEF
Participant
November 5, 2020
Answered

Issue during InDesign installation

  • November 5, 2020
  • 1 reply
  • 708 views

Hello!
I've tried to install InDesign desktop application on EC2 instance with Windows Server 2019/2016. Installator redirected to browser authentification, and after successfull authentification installation wasn't continued  (please see attachments). So installation stuck in "Check your browser" step (identical behaviour for server 2019/2016).

Please help me to understand the reason of such behaviour.

Thank you!

This topic has been closed for replies.
Correct answer Randy Hagan

I'd suggest this:

 

Try installing Adobe InDesign CC 2021 on a single computer desktop within your network. When it installs, without any of the hassles you've encountered from InDesign recognizing your efforts to make a network install, you'll have your answer.

 

I wish I had better information for you, but Adobe CC apps just don't work that way.

 

Randy

1 reply

Randy Hagan
Community Expert
Randy HaganCommunity ExpertCorrect answer
Community Expert
November 5, 2020

I'd suggest this:

 

Try installing Adobe InDesign CC 2021 on a single computer desktop within your network. When it installs, without any of the hassles you've encountered from InDesign recognizing your efforts to make a network install, you'll have your answer.

 

I wish I had better information for you, but Adobe CC apps just don't work that way.

 

Randy

E
Evgenia5FEFAuthor
Participant
November 5, 2020

Hi Randy!
Thank you for your reply!
Sorry I'm newbie in Adobe CC. So if I undersood correcly, Adobe CC apps are only for desktop OS. And  in case of Windows Server OS we need to use InDesign Server and integrate it to interact with our application? Please correct me if I'm wrong.

Thank you!

    Randy Hagan
    Community Expert
    Randy HaganCommunity Expert
    Community Expert
    November 5, 2020

    Thank you for spelling that out clearly for me.

     

    I wanted to be gracious, and I didn't want it to be taken as snark. I appreciate that you took this in the spirit it was offered.

     

    Can I ask a favor of you? Could you please mark the response above as the correct answer for you? This alerts the moderators to archive this thread for others who are having similar issues.

     

    Randy

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