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Participant
February 6, 2018
Question

Issue in Adobe In-Design CS6 x64--Faulting application name

  • February 6, 2018
  • 1 reply
  • 602 views

I am facing issue while restarting In-Design Service.

Can you please help me with root cause of issue?

Log from event log:

Faulting application name: InDesignServer.exe, version: 8.0.0.370, time stamp: 0x4f72d6c2

Faulting module name: Public.dll, version: 8.0.0.370, time stamp: 0x4f72d605

Exception code: 0xc0000005

Fault offset: 0x0000000000194c17

Faulting process id: 0x8e8

Faulting application start time: 0x01d39f18372737e2

Faulting application path: G:\Adobe\Adobe In-Design CS6 Server x64\Adobe InDesign CS6 Server x64\InDesignServer.exe

Faulting module path: G:\Adobe\Adobe In-Design CS6 Server x64\Adobe InDesign CS6 Server x64\Public.dll

Report Id: 751d8d82-0b0b-11e8-abff-005056ab9fe3

This topic has been closed for replies.

1 reply

Bill Silbert
Community Expert
Community Expert
February 6, 2018

What operating system are you on?

Participant
February 6, 2018

We are using Windows Server 2008R2 and Adobe In Design CS6 Server x64

Community Expert
February 6, 2018

Hi arunavas86958717 ,

FWIW:

8.0.0.370 points to a not bug-fixed version of InDesign CS6 Server.

Maybe this thread should be moved over to:

InDesign Server Developers

Regards,
Uwe