Issue opening files in Indesign

Forum|Forum|3 years ago
November 3, 2022
2 replies
459 views

With this post I would like to ask a question.

I have a Mac which has issues opening Indesign files. When double clicking a file in the finder, the Indesign tmp file is created, but the file is not openend and displayed. After a second or thirth attempt it seems to work.

I've tried reverting to the default workspace, removing caches, removing preferences, ... nothing seems to work. The issue occures on Os X Monterey, in CC2022 and 2023. The files are located on a server. Using the same user account on another machine, the issue doesn't occure. Using another account on the same machine, the issue persists.

Does any one have any suggestions?

Bug

This topic has been closed for replies.

Derek Cross

Community Expert

Which version of InDesign do you have installed on your computer and which version of Indesign were the documents you are trying to open created in?

T

tmmlsAuthor

Inspiring

I've updated the orignal post.

E

Eugene Tyson

Community Expert

Make sure you have full read/write permissions to the location on the drive.

https://support.apple.com/en-gb/guide/mac-help/mchlp1203/mac

And can you let us know if it's locally on your computer - or is from a cloud service like Dropbox or Adobe Cloud Service or another?

T

tmmlsAuthor

Inspiring

The files are located on a server. Using the same account on another machine, the issue doesn't occure ... It seems the issue is related to the machine ...

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