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February 10, 2020
Question

Issue placing (can't see files in folders)

  • February 10, 2020
  • 1 reply
  • 359 views

Suddenly today in indesign when I go to place a file, I can't see any files within any folder. I know they are there, I can see them outside of indesign. I've been in the adobe help queue for over an hour 😞

Anyone know what could have happened or how it correct it?

Thanks

 

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1 reply

Steve Werner
Community Expert
Community Expert
February 10, 2020

Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.

 

Have you tried restarting your computer? Have you installed anything new on your computer? Have you tried restoring your InDesign preferences as a troubleshooting step?

 

www.rockymountaintraining.com › Adobe InDesignAdobe InDesign: Rebuilding Preferences and Cache Files ...