Issue with InDesign modal dialogue box/active alert

Question

Bonjour the community!I am not a super expert so I get stuck pretty easily, your help would be greatly appreciated &#128578;I have been using the Adobe Creative Suite without problems until now, but today I cannot operate InDesign. A message pops up indicating roughly (translated from the French): "Problem with modal dialgue box or active alert". I have been trying to solve the issue, ultimately trying to reinstall InDesign but with no success as I cannot close it so it won't accept a reinstallation.Any idea as to what I should do to solve the idea? I have closed everything else that was open on my computer, but still very stuck with InDesign!A huge thank youLaurence

Peter Spier · Accepted Answer

This warning means there is a dialog open off your screen. If the preferences reset doesn't help you can try pressing Enter or Escape to clear the dialog. I would suggest that once you've cleared the alert you reset your workspace as well.

jmlevy · Answer

La première chose à faire est de réinitialiser les préférences. Il faut relancer l'application tout en appuyant simultanément sur Maj, Ctrl, Alt [Windows], Maj, Ctrl, Alt et Cmd [Mac] jusqu'à l'apparition du message demandant confirmation.

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