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JH-Wendy
JH-Wendy
Inspiring
September 18, 2024
Question

Issue with %OD Appearing in Links After Exporting PDF from InDesign

  • September 18, 2024
  • 2 replies
  • 375 views

It appears if all of the other links in the document are working.  I have deleted and physically recreated this link several times looking for spaces or other strange issues.  It is important to note, than when I test the link from within the document is works perfectly, but as soon as I export it to a PDF (interactive) it is adding the phantom %OD and the link won't work.  If after get the page not found error, I delete the %OD from the address line, the page will open fine.  I desparately need to get this to work properly.  I have attached the page in question. 

 

I am using Adobe online on a PC.

 

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2 replies

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
September 27, 2024

Hi @JH-Wendy,

 

I wanted to follow up on your issue regarding the "%OD" appearing in your links after exporting to PDF. I understand how frustrating this can be, and I'm here to help!

 

Have you had a chance to try the suggestions I provided earlier? If the issue persists, please let me know any additional details, such as the specific version of InDesign you’re using. This information will be valuable in troubleshooting the problem further.

 

Your feedback is important, and I'm committed to helping you get your links working correctly. Looking forward to hearing from you!

 

Thank you,  
Abhishek Rao

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
September 18, 2024

Hi @JH-Wendy,

 

I understand how crucial it is to get your links working correctly, and I’m sorry for the trouble you’re experiencing. I’ve checked the attached PDF and the links seem to be working fine on my end. I didn’t see any "%OD" in the addresses.


A few suggestions to resolve this issue:

1. Ensure that your links are encoded correctly. Sometimes, special characters in URLs can cause issues during export. Try simplifying the URL or using a URL shortener if applicable.

2. Make sure you’re using the latest version of InDesign. Updates often fix bugs and improve compatibility with PDF exports.

3. When exporting, make sure you select the "Interactive PDF" option, and check the settings to ensure that no additional encoding or transformations are applied to the links.

4. As a workaround, after exporting the PDF, you might manually edit the PDF using Adobe Acrobat to remove any '%OD' characters if they appear. This can help ensure your links are correct.

 

If the problem persists, please let me know. We're here to help. 

 

Thank you, 
Abhishek Rao

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