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Participant
October 11, 2019
Question

Issues with Google fonts Source Sans Pro and Zilla Slab

  • October 11, 2019
  • 2 replies
  • 598 views

We're having issues using the Google fonts Source Sans Pro and Zilla Slab with InDesign CS5.5.

An advertising agency is providing us with a document using the above fonts. If we try to edit text boxes InDesign crashes.

When the agency provides the same document with the Arial font everything's fine, you can edit the text normally.

Maybe there is an issue with the different operating systems? The agency is using MacOs 10.13.6 and we're using Windows 7. Both systems have the required fonts installed. 

 

Any help would be appreciated.

 

 

    2 replies

    Participant
    October 17, 2019

    At first there was True Type installed. After I uninstalled the True Type Fonts and used the OTF version, InDesign freezes while trying to load the document.

    Participant
    October 28, 2025

    was this solved? I am having the same issues

    BobLevine
    Community Expert
    Community Expert
    October 28, 2025

    This post is six years old. Whatever issue you're having is very likely not the same.

    Start a new discusion with full details including version of InDesign and operating system.

     

    This discussion is now locked to avoid future confusion.

    sanjeevak52564269
    Known Participant
    October 11, 2019

    Please check what is font type? if possible use OTF fonts so that will support in both mac and Windows.