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Participant
Sep 28, 2025 7:24 AM UTC
Question

It does not let me download indesign

when i try to download indesign it writes me that it is impossible, because of rusiia restriction. But  I registreted in another country. What is possible to do in this case?

3 replies

Community Expert
Sep 28, 2025 11:22 AM UTC

If the country is restricted maybe it is also checking the actual location from where you are accessing to download. Locate a reseller and find how to proceed Adobe Partner Connection Portal

-Manan

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-Manan
Participant
Sep 29, 2025 7:52 AM UTC
this is the problem, that im not in Russia
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Anubhav M
Community Manager
Community Manager
Sep 30, 2025 11:52 AM UTC

Hello @Sara_A7270,

I'm sorry to hear about your experience. While I check this with the team, could you share a screenshot of the exact error message and confirm if your Adobe ID is the same as the one used in the community?

Looking forward to hearing from you.

Anubhav

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