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Question

JAGGETY, MOVING columns of text -- PLEASE FIX

Forum|Forum|3 years ago
September 27, 2022
7 replies
569 views

Since the date to version 17, everytime I make a type or graphic change, parts of columns get jaggety and jump outside the columns.

This is incredibly hard to deal with, I have to refresh the page all the time, I am making errors because text is not where it's supposed to be.

PLEASE FIX ! ! ! !

Performance

This topic has been closed for replies.

Peter Spier

Community Expert

How about Window interface scaling? I know in the past that InDesign has not liked anything but 100%.

J

jodim04061957Author

Participating Frequently

Window or Windows? Where do I find that?

Peter Spier

Community Expert

Windows, sorry.

Right-click an empty space on the desktop and choose Display settings (or you can get there through Control Panel, I presume).

Barb Binder

Community Expert

Hi Jodi:

I looked for the previous thread hoping to find additional clues but it's not associated with your current user name. I'm sorry I personally can't be of additional assistance, but hopefully another Community Expert will see this and will be able to offer some new ideas. I understand how frustrating this is for you, and I hope you find a solution.

In the meantime, you can also post a bug report here: https://indesign.uservoice.com/

~Barb

~Barb at Rocky Mountain Training

J

jodim04061957Author

Participating Frequently

Thanks Barb!

Barb Binder

Community Expert

This thread has hit the big three contibuting factors: video driver, GPU performance (Mac-only) and interface scaling. I'm not sure what else it could be. This isn't an issue most people are facing—it appears to be unique to your system.

~Barb

~Barb at Rocky Mountain Training

J

jodim04061957Author

Participating Frequently

Thank you

When I was first experiencing this a few months ago, I posted it then.

Quite a few people chimed in saying they were having the same issue.....

Barb Binder

Community Expert

Ah. Try changing the interface scaling to small. Does that make the difference?

Edit > Preferences > Interface Scaling > UI Sizing = Small

~Barb

~Barb at Rocky Mountain Training

J

jodim04061957Author

Participating Frequently

It is already on small 😞

Barb Binder

Community Expert

Can you please share a screen shot? And let us know your OS and specific InDesign version?

~Barb

~Barb at Rocky Mountain Training

J

jodim04061957Author

Participating Frequently

InDesign 17.4 HP Desktop

Peter Spier

Community Expert

If you are using a Mac, try turning off GPU performance in the prefs.

J

jodim04061957Author

Participating Frequently

Thanks Peter, not a MAC, tho

Dave Creamer of IDEAS

Community Expert

Find out what brand your GPU card is and what version of drivers you are using. Go directly to the manufacturer's website and check to see if the drivers are up to date. OS updates don't always update the GPU drivers to the latest version.

See if that improves anything.

David Creamer: Community Expert (ACI and ACE 1995-2023)

J

jodim04061957Author

Participating Frequently

It's a Navida GPU and we did update our drivers very recently 😞

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