Skip to main content
tRiv
tRiv
Inspiring
April 23, 2020
Answered

Keyboard Shortcuts don't work on launch

  • April 23, 2020
  • 3 replies
  • 618 views

They work fine after opening a file from finder or going to File> New/Open/Etc. it's just that initial launch that no shortcuts work. Even pressing letters doesn't cyle through any tools. It started a few days ago and I don't think I've installed anything new recently.

This topic has been closed for replies.
Correct answer Frans v.d. Geest

I guess you are on a Mac? You did not say which OS and which InDesign version, but sometimes InDesign looses what we call 'focus' on the Mac at startup, it is a known problem. 

3 replies

É
Éric Elzière
Participating Frequently
September 3, 2020

Almost same issue here, but it seems I found a way to fix it: While InDesign running, go to => Prefs => GPU Prefs: there, disable GPU Perfs.

Relaunch InDesign: problem should be fixed.

For the record: Mac Mini / eGPU Radeon Pro 580 / Apple Magic Keyboard (Bluetooth) / macOS 10.15.6 / InDesign 15.1.2

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
April 23, 2020

We get a lot of reports of other applications interfering with InDesign's keyboard shortcuts. Anti-virus and anti-malware applications are at the top of the list. Perhaps one of yours had a recent update in the background?

 

Try rebooting your computer and only open InDesign. Do they work now? If not, disable the auto-load applications and try one more time. Once you know what to look for you can usually figure out which application is causing the problem.

 

~Barb

~Barb at Rocky Mountain Training
cédricc45882794
cédricc45882794
Participant
April 23, 2020

Hello, same probleme here with indesign shortcuts. But it comes from your latest updates, because it worked perfectly before. I also have a probleme with some files imported in Premiere from After effect since the new update. 

Thanks for fixing it the fastest as possible. it's a bit annoying.

Best regards

Frans v.d. Geest
Community Expert
Frans v.d. GeestCommunity ExpertCorrect answer
Community Expert
April 23, 2020

I guess you are on a Mac? You did not say which OS and which InDesign version, but sometimes InDesign looses what we call 'focus' on the Mac at startup, it is a known problem. 

tRiv
tRivAuthor
Inspiring
April 23, 2020

Yes im on mac sorry (Mojave 10.14.6, InDesign 15.0.1).

Oh dang. Okay. I guess I'll just...deal with it.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices