La fuente Times New Roman Regular no carga correctamente

5 replies
76 views
Translate

Al descargar la fuente Times New Roman de Adobe Fonts no carga correctamente y no puedo usar la fuente Times New Roman Regular, como puedo solucionar el problema

Abhishek Rao

Community Manager

Hi @Michael123SC,

I wanted to follow up and see if the issue has been resolved.

If you're still running into the problem, could you please let us know whether you had a chance to try Bill's suggestion of signing out of Creative Cloud and signing back in? You can also try turning Adobe Fonts off and back on (via CCD preferences > Services) in the Creative Cloud Desktop app, then retry activating Times New Roman Regular.

If the issue continues, please check for any locally installed versions of Times New Roman that may be conflicting with the Adobe Fonts version and clear the font cache as well. Ref: https://helpx.adobe.com/fonts/kb/troubleshoot-fonts-illustrator-indesign.html
It would also be helpful if you could let us know whether clicking the retry icon next to Times New Roman Regular displays any specific error message.

Looking forward to your update.

Abhishek

Translate

Michael123SCAuthor

Participant

Realice todas las recomendaciones, pero el problema sigue igual, al cargar la fuente no aparece ningun mensaje de error, y al querrer borrar la fonts cache el sistema no permite eliminar.

mi sistema operativo el windows 11 pro.

Translate

Abhishek Rao

Community Manager

Hi @Michael123SC,

Thanks for your patience while I looked into this further.

I tested the same behavior on a Windows 11 machine with another Windows system-protected font and was able to observe similar results. I'm currently checking this further with the product team to understand whether this is a known limitation or an issue with Adobe Fonts activation for system-protected fonts.

I'll update the thread as soon as I hear back from the team.

Thanks,
Abhishek

Translate

BobLevine

Community Expert

Is InDesign fully updated to 21.4?

Translate

Bill Silbert

Community Expert

Try signing out of your Adobe account and then signing back in again in the Creative Cloud desktop app. Then try downloading the font again. As crude a solution as this sounds it will often work in solving problems with downloading Adobe fonts.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.