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defaultckg23kv7usdd
Participant
March 4, 2024
Question

Lately can't open my documents from within InDesign

  • March 4, 2024
  • 2 replies
  • 349 views

Is anyone else finding that they can no longer open their documents from within indesign? As a work around I have double click on the document in the finder or drag onto the indesign icon in the dock. This is happening with documents recently created too. It is really slowing down my workflow.

 

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    2 replies

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    March 4, 2024

    What version of InDesign and what operating system (full version number)?

      D
      defaultckg23kv7usddAuthor
      Participant
      March 4, 2024
      Hi Bob,

      I am using InDesign 2024 on operating system MacOS Sonoma version 14.2.1

      Kind regards
      Catherine Campbell
      Graphic Designer
      E-mail: ccampbell@alphabiolabs.com
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      ​Registered office: 14 Webster Court, Carina Park, Warrington, WA5 8WD.

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      Robert at ID-Tasker
      Robert at ID-Tasker
      Legend
      March 4, 2024

      @defaultckg23kv7usdd

       

      The latest version of Sonoma is 14.3.1 - maybe it will help if you upgrade?

       

      E
      Community Expert
      Eugene TysonCommunity Expert
      Community Expert
      March 4, 2024

      Try resetting your preferences:

      Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
      macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
      A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
      Further info and instructions here if needed:
      https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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